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THE BOARD DOES NOT NEED A PARKING LOT

Dispatch does not need to sit beside the trucks

The dispatcher’s leverage is judgment and software fluency: routing technicians, rebalancing a day when a job runs long, and communicating changes to the field. The truck stays local. The operations seat does not have to.

Start hiring Build the dispatch layer around decisions, not distance.
ServiceTitan, Housecall Pro and Jobber workflowsUS business-hours overlapFull-time nearshore operators

THE OPERATIONS RESULT

Coverage that showed up in the booking rate

“Our booking rate is 91%. Nexstar best-in-class is 80%. Our marketing company says they do not see this level of booking at any other company.”
Landry MechanicalCustomer story · Six placements in five months

HOW A REMOTE DISPATCHER WORKS

Same board. Same hours. More room to hire well.

  1. 01

    Map the operating day

    Define the calls, schedule changes and field decisions the dispatcher will own.

  2. 02

    Find the operator

    Opus searches Latin America for senior talent working US business hours.

  3. 03

    Test communication

    Eight screening layers include skills, English fluency, references, role fit and AI certification.

  4. 04

    Embed the seat

    The new teammate joins your processes full time while Opus handles payroll and compliance.

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WHAT THE FIELD TEAM FEELS

Fewer dispatch decisions landing on the owner

  • A board managed while the technicians are in the trucks
  • Schedule changes communicated before they become customer problems
  • A remote-capable seat staffed for live US hours
  • A full-time teammate who learns your operating rhythm

    • MOVE THE BOARD

    Put dispatch in the hands of an operator who sees the day

    Walk us through your schedule, field team and current pressure points. We will help define the seat and bring you senior nearshore options.

    Start hiring